1. Information We Collect
When you use our contact form or interact with EnglishSolo, we may collect the following information:
- Contact Information: Name and email address when you submit our contact form
- Message Content: Any messages or inquiries you send through our contact form
- Technical Information: IP address, browser type, and basic usage analytics
- Website Usage: Pages visited and time spent on our site
2. How We Use Your Information
We use the information we collect for the following purposes:
- Respond to Inquiries: Answer questions and provide customer support
- Improve Our Service: Analyze usage patterns to enhance our educational content
- Communication: Send responses to your messages and important updates
- Legal Compliance: Meet any applicable legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: Trusted third-party services that help us operate our website (like Formspree for contact forms)
- Legal Requirements: When required by law or to protect our rights
- Business Transfer: In the unlikely event of a business sale or merger
4. Data Security
We implement appropriate security measures to protect your personal information:
- Secure Transmission: All form submissions are transmitted using secure HTTPS encryption
- Limited Access: Only authorized personnel have access to your information
- Regular Updates: We keep our security practices current with industry standards
- Data Minimization: We collect only the information necessary for our services
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct any inaccurate information
- Deletion: Request that we delete your personal information
- Opt-out: Unsubscribe from communications at any time
6. Cookies and Tracking
EnglishSolo currently uses minimal tracking technologies:
- Essential Cookies: Basic functionality and security
- No Advertising Cookies: We do not use cookies for advertising purposes
- Analytics: Basic website analytics to improve user experience
7. Third-Party Services
Our website uses the following third-party services:
- Formspree: Handles our contact form submissions securely
- Web Hosting: Our hosting provider may collect basic server logs
Note: These third-party services have their own privacy policies. We encourage you to review them.
8. Data Retention
We retain your personal information only as long as necessary:
- Contact Form Data: Retained for up to 2 years or until you request deletion
- Email Communications: Stored in our email system according to our business needs
- Analytics Data: Anonymized data may be retained for longer periods
9. International Users
EnglishSolo is operated from the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer.
10. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes:
- Notification: We will update the "Last Updated" date at the top of this policy
- Significant Changes: We will provide additional notice for material changes
- Continued Use: Your continued use of our website constitutes acceptance of the updated policy